Privacy policy
The short version
We collect what we need to answer your enquiry and, if you choose to invest through us, to place and service that investment. We do not sell your data and we do not share it for anyone else’s marketing. You can ask what we hold, have it corrected, or have it deleted — subject to the record-keeping the law requires of a mutual fund distributor.
1. Who we are
Gayatri Financial Synergy is an AMFI-registered Mutual Fund Distributor (ARN-169480), based in Faridabad and serving Delhi NCR. We are a distributor: we execute the transactions you choose. We are not a SEBI-registered Investment Adviser and we do not provide investment advice for a fee.
For the purposes of the Digital Personal Data Protection Act, 2023, Gayatri Financial Synergy is the data fiduciary for the personal data described here.
SCO-39, 1st Floor, HUDA Market, Sector-7, Faridabad, Haryana 121006
info@gfswc.com · +91 80109 26281
2. What we collect
When you enquire. Your name, email address, phone number and city, plus whatever you tell us about what you are looking for — your investment horizon, the category that interests you, the amount you plan to invest and when you want to start. This reaches us either from a form on this site or from a lead form on Facebook or Instagram, where Meta passes us the answers you submitted.
If you transact through us. What a mutual fund purchase legally requires: PAN, date of birth, KYC status, bank account details for the mandate, nominee details and FATCA declarations. Collected only when you choose to proceed, and only what the exchange and fund houses need to process the order.
In your browser. Your watchlist, comparison selections, quiz answers and theme preference are stored in your own browser’s local storage. They are not sent to us. Clearing site data removes them.
Automatically. Standard web server logs and analytics — pages viewed, approximate location, device and browser — used to understand how the site is used, not to identify you.
3. Why we use it
- To reply to your enquiry and answer your questions.
- To place, service and report on transactions you instruct us to make.
- To meet the obligations that apply to us as a mutual fund distributor — identity verification, record-keeping and reporting.
- To send you information about your own investments, and where you have agreed to it, occasional updates. You can opt out of the latter without affecting the former.
We do not use your data to make automated decisions about you, and we do not profile you for advertising.
4. Who we share it with
Only where it is needed to do the thing you asked us to do, or where the law requires it:
- Asset Management Companies whose schemes you invest in.
- Registrars and Transfer Agents (CAMS, KFintech) who maintain the folio records.
- Stock exchange order platforms (BSE StAR MF) through which orders are routed.
- KYC Registration Agencies, to check or complete your KYC status.
- Payment and mandate providers, to register and execute a SIP mandate you authorised.
- Regulators and authorities where we are legally required to disclose.
We do not sell your personal data, and we do not share it with anyone for their own marketing. Where an enquiry reaches us through Facebook or Instagram, Meta also processes your data under its own policies before it reaches us; that part is governed by Meta, not by us.
5. How long we keep it
Enquiries that do not become investments are kept for up to three years, so we can pick up a conversation where it left off, and then deleted.
Where you have transacted through us, records are retained for at least five years after the end of the relationship, as required under the Prevention of Money-Laundering (Maintenance of Records) Rules. We cannot delete those earlier, even on request — but we can stop contacting you, and we will.
6. Your rights
Under the Digital Personal Data Protection Act, 2023 you may:
- Ask what personal data we hold about you and how it has been shared.
- Have inaccurate or incomplete data corrected or updated.
- Have your data erased, where we are not required to retain it.
- Withdraw consent you previously gave. Withdrawal does not undo processing already carried out, and may mean we can no longer service an investment for you.
- Nominate someone to exercise these rights on your behalf if you are unable to.
Write to info@gfswc.com and we will respond within a reasonable period. There is no charge.
7. Keeping it secure
Access to personal data is limited to the people who need it for their work. Data between your browser and this site is encrypted in transit, and information passed to an exchange, registrar or fund house travels over their secured channels. No system is perfectly secure; if a breach occurs that is likely to affect you, we will tell you and the Data Protection Board as required.
8. Cookies and analytics
This site uses cookies necessary for it to work, and analytics to understand which pages are useful. You can block or delete cookies in your browser; the site will still work, though some preferences will not be remembered.
9. Children
This site is not directed at children. A minor can hold a mutual fund folio only through a guardian, and any such data is provided by, and remains the responsibility of, that guardian.
10. Grievances
If you are unhappy with how we have handled your data, write to info@gfswc.com with “Privacy grievance” in the subject line. We will acknowledge it and tell you what we are doing about it. If you remain dissatisfied you may escalate to the Data Protection Board of India. For complaints about mutual fund distribution specifically, you may also approach AMFI or SEBI’s SCORES platform.
11. Investor charter and escalation matrix
Gayatri Financial Synergy is an AMFI-registered Mutual Fund Distributor, ARN-169480. A distributor executes and services your mutual fund transactions and is paid trail commission by the fund house. It is not a SEBI-registered Investment Adviser and does not charge you an advisory fee, rate or rank schemes, or guarantee any outcome. Your money is held by the fund house and its registrar, never by us.
If something goes wrong, escalate in this order. Each step is independent of the one before it — you do not need our permission to go further.
Complaints about how we handled your personal data follow the separate route in section 10 above, which ends at the Data Protection Board of India rather than SEBI.
12. Changes to this policy
If we change how we handle personal data we will update this page and change the effective date at the top. Material changes will be highlighted here rather than made quietly.
Gayatri Financial Synergy is an AMFI-registered Mutual Fund Distributor (ARN-169480), not a SEBI-registered Investment Adviser.
Mutual fund investments are subject to market risks. Read all scheme-related documents carefully. Past performance does not guarantee future returns. International schemes carry additional currency and country risk; tax treatment depends on individual circumstances and can change.